Refund & Return Policy
At E-Shiners Private Limited, we aim to provide transparent and fair policies for all our students. Please read our Refund & Return Policy carefully before enrolling in any course.
Course Enrollment & Access
Once a student enrolls in a course and gains access to course materials, live sessions, recordings, or resources, the enrollment is considered confirmed and active.
Refund Eligibility
Refund requests are handled under the following conditions:
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Refund requests must be submitted within 48 hours of enrollment
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No refund will be issued if:
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Course access has been used
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Live sessions have been attended
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Recordings, materials, or resources have been shared
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The course duration has already started
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Non-Refundable Situations
Refunds are not applicable in the following cases:
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Change of mind after enrollment
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Lack of time or personal availability
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Failure to attend classes
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Dissatisfaction based on personal expectations
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Violation of academy rules or policies
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Incomplete course participation
Course Transfers
Course transfers to another individual are not allowed.
In special cases, subject to management approval, a course may be rescheduled to a future batch, depending on availability.
Payment & Processing
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All approved refunds will be processed using the original payment method
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Processing time may take 7–14 business days
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Any transaction or gateway charges are non-refundable
Policy Updates
E-Shiners Private Limited reserves the right to modify or update this policy at any time. Any changes will be reflected on this